Our Return Policy
- Stock Items are returnable within 30 days
- Refund will be given upon return and inspection of product
- Items that are not returnable are “Custom Items” and Items marked “non-returnable
If Pac101 or the manufacturer is at fault for defective or damaged product, Pac101 will issue a UPS return label for free shipping. Otherwise customer is responsible for the shipping charges.
- Call 1-800-4PAC101 to notify us of the return
- Email us at firstname.lastname@example.org and request a return
- Our credit department will provide you with a Return Authorization Number.
- Write the Return Authorization/Order number on the outside of the box for the warehouse to see.
- Please do not send back items until Return Authorization is given to you.
What payment we accept: “No credit card transaction fee to process payment”
- Master Card
- Discover Card
- American Express
- Debit Card, When no pin is required
- Money Order or Cashier’s Check
- ACH payments
- Corporate Check or Personal
We do not accept C.O.D. or PayPal
Money Orders or Checks of any kind mail to:
P.O. Box 70231
Riverside, CA 92503
How do I apply for 30 open Billing?
- At Check out select ” I would like to apply for 30 open Billing”
- then process your order.
- you will receive and email from our credit department with a link to fill the application form.
- Once you are approved we will notify you so we can process your order. Usually take 1 day for approval.
- Or you can fill the form here. https://pac101.net/credit-application/
When will my Order Ship?
- Orders that are place will be shipped within 24 hours
- Special or custom orders may take a few days to ship
- Our Customer Service Department will notify you the status of the order by email.