Our Return Policy

  • Stock Items are returnable within 30 days
  • Refund will be given upon return and inspection of product
  • Items that are not returnable are “Custom Items” and Items marked “non-returnable

If Pac101 or the manufacturer is at fault for defective or damaged product, Pac101 will issue a UPS return label for free shipping. Otherwise customer is responsible for the shipping charges.

  • Call 1-800-4PAC101 to notify us of the return
  • Email us at info@pac101.net and request a return
  • Our credit department will provide you with a Return Authorization Number.
  • Write the Return Authorization/Order number on the outside of the box for the warehouse to see.
  • Please do not send back items until Return Authorization is given to you.

What payment we accept: “No credit card transaction fee to process payment”

  • Visa
  • Master Card
  • Discover Card
  • American Express
  • Debit Card, When no pin is required
  • Money Order or Cashier’s Check
  • ACH payments
  • Corporate Check or Personal

We do not accept C.O.D. or PayPal

Money Orders or Checks of any kind mail to:

PAC101  

 P.O. Box 70231

Riverside, CA 92503

How do I apply for 30 open Billing?

  • At Check out select ” I would like to apply for 30 open Billing”
  • then process your order.
  • you will receive and email from our credit department with a link to fill the application form.
  • Once you are approved we will notify you so we can process your order. Usually take 1 day for approval.
  • Or you can fill the form here. https://pac101.net/credit-application/

 

When will my Order Ship?

  • Orders that are place will be shipped within 24 hours
  • Special or custom orders may take a few days to ship
  • Our Customer Service Department will notify you the status of the order by email.